Client Servicing – Executive
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Client Servicing - Executive
Job Location:
Gurugram, Haryana
Employment Type:
Full Time
Salary:
3-3.5 LPA
Job Description:
Client Servicing - Executive
Roles and Responsibilities:
- Act as the key liaison between the company and clients, understanding their needs and communicating them effectively to internal teams.
- Build and maintain strong, long-term relationships with clients, serving as their advocate within the organization.
- Develop a deep understanding of clients’ business objectives, marketing goals, and industry trends to provide strategic recommendations.
- Collaborate with internal teams, including creative, analytics, and marketing specialists, to develop and execute effective marketing strategies tailored to clients’ needs.
- Monitor campaign performance, analyze data, and prepare reports to demonstrate the effectiveness of marketing initiatives to clients.
- Anticipate client needs and address concerns to maintain high levels of client satisfaction.
- Proactively identify opportunities for account growth, upselling additional services, or expanding partnerships with existing clients.
- Focus on growing company revenue by strategizing and planning to scale up their deliveries.
- Work closely with the delivery team in formulating new and innovative delivery strategies.
Requirements/Skills we’re looking for:
- Understanding of the digital media landscape, including advertising platforms, industry regulations, and emerging technologies
- Deep understanding of affiliate/performance marketing about publisher requirements and relationships
- Target-oriented with a strong track record of exceeding expectations.
- Should have excellent written, oral, and interpersonal communication skills.
- Excellent time management skills and the ability to prioritize work.
- Experience Required – Fresher
- Working Days – 5